Delivery

How do the items arrive?

All of your items come in high quality black velvet or leatherette gift boxes with extra bubble wraps to ensure that there be no damage in transit. We dispatch all our items via signed for delivery options, so someone needs to sign the parcel for you. It is advisable to have the item(s) delivered to your work for instance, if no one is at home.

You can return or exchange all items within 2 months of date of purchase.

UK Delivery Options

Standard Delivery: 2-5 working days, free of charge

Express & Insured: 1-3 working days plus item insured to its full value, £5.00 extra

You will be asked to choose the option during checkout.

Outside UK Delivery Options

For orders of £80.00 or more

Standard Delivery: 4-7 working days, free of charge

Express & Insured: 2-5 working days, £10.00 extra

For orders of less than £80.00

Standard Delivery: 4-7 working days, £5.00 extra

Express & Insured: 2-5 working days, £10.00 extra


Please note: orders for outside the European Union might be subject to importation tax, Jacqueline Shaw do not take responsibility for such additional tax charges. Please consult the taxation authority of your country for relevant information.