Reviews and Testimonials

Here's a collection of customer reviews and feedback we've received on our website, as well as on our Etsy boutique and on Amazon.

Rebecca H.

Jacqueline Shaw on Amazon

For Evalyn K pearl necklace

"I bought this for my wedding from their website. It was so beautiful for my special day and went with my dress perfectly. The customer service cannot be faulted and the pendant is so beautiful I find any excuse to wear it now!"

Dora A.

Jacqueline Shaw on Amazon

For Aisha pearl necklace

"I got this to wear for a special occasion and I was not disappointed. The pearls look great and you can really feel the quality. Nicely put together with a lovely heart pearl at the clasp. All in all a great piece of jewellers at a great price. I also got the matching bracelet. Beautiful!"

M M.

Jacqueline Shaw on Amazon

For Pearl By The Yard pearl necklace

"I wanted something for my wife as an anniversary present and chose this as it has a delicate chain, and is classically simple. Not too showy, not too basic - just nice.
It arrived nicely presented and it looked great, my wife was very pleased with it as she felt she could wear it with almost anything.

After a few months it looks as good as ever and is worn regularly.

Price was not the number one issue, but I have to say it was good as well!

I'm very pleased.

As an aside I have to say the service given by the seller was fantastic - we had a few discussions about what I wanted, (got some good advice from Lilian BTW), and as I travel a lot they arranged delivery to my workplace. Very helpful, very friendly."

Marina R.

Jacqueline Shaw on Amazon

For Bisous pearl necklace

"Beautiful necklace, quick delivery, well packaged and very nice case. It is shorter than described (only 36cm), but it is stretchy and so lightweight that you barely feel that you're wearing anything."

Mrs L J Dawson

Jacqueline Shaw on Amazon

For Natalie pearl earrings

"Earrings delivered well before due date....in fact very quickly indeed. My mother is delighted with them and was wearing them as soon as she received them"

Mrs Maureen M.

Jacqueline Shaw on Amazon

For Angelina choker pearl necklace

"Lovely pearls, as described. Arrived well packaged. Would be confident in making another purchase with this seller. Thank you."

Mrs D L Brown

Jacqueline Shaw on Amazon

For Snow Gypsophila choker pearl necklace

"I bought this for my wedding and I must say, it was so much nicer than the photograph. Absolutely delighted."

Lacy J.

Jacqueline Shaw Etsy Boutique

For Katie princess pearl necklace

"Lovely pearls, great customer service, and quick delivery - perfect!"

ekottenmeier

Jacqueline Shaw Etsy Boutique

For Lady Saturn earrings

"These are HUGE! In my exchanges with the seller, she warned that these might be too much for a smaller build! I got them for a friend and they work well for her tall stature. In terms of value, this is incredible - you rarely see pearls this size and they are truly stunning. Highly recommended - beautiful, elegant, and top notch quality and value! I will be back!!"

Raimonda B.

Jacqueline Shaw Etsy Boutique

For Alicia V pearl earrings

"Very nice wedding perl jewellery. Exellent quality. Fast shipment. Thanks a lot."

Apollonia T.

Jacqueline Shaw Etsy Boutique

For Lady Saturn earrings

"These pearl earrings are beautiful, distinct and classy. They are the perfect size for me and quite noticeable and stunning when worn. Fabulous!"

Coral W.

Jacqueline Shaw Etsy Boutique

For Paris 1920 pearl necklace

"Awesome rope of pearls at a great price..... my sister loved mine....so I've ordered a second rope!! No problems with international transaction and delivery! Thanks!"

golson0501

Jacqueline Shaw Etsy Boutique

For Paris 1920 pearl necklace

"These pearls are gorgeous and I could not be happier with them. These are a super long strand and I wanted to wear them in a certain way that involved some "creative weaving" of the pearls. The seller even figured that out for me and sent me a drawing with instructions! Wow! Great service."

mdevah

Jacqueline Shaw Etsy Boutique

For Alice White pear earrings

"This order was very quickly sent from the U.K. to NC in time for my son to give the gorgeous earrings to his bride on their wedding day! We had searched for a match to an heirloom necklace and these were perfect. Thank you for the most helpful customer service and beautifully made earrings."

liwaiasano

Jacqueline Shaw Etsy Boutique

For Portofino pearl choker necklace

"Fantastic necklace! Truly gorgeous, classy, show-stopping, can dress up or down — anything!"

Mrs. L Smith.

Cambridge

For Angelina princess pearl necklace

"Just want to say how beautiful my new Angelina Princess pearl set are. I was lucky enough to get these as a New Year present and couldn't wait to open my new pearls. They are so pretty that I can't stop catching a look in the mirror to see the shine of the necklace. They are super flattering to any skin tone I'm sure and just seem to light up my face. Also want to mention the great customer service, thank you."

John R.

Surrey, United Kingdom

"A quick note to say how pleased I am with the customer service provided by Jacqueline Shaw. I ordered a full length (opera) necklace as a birthday present for my wife. This arrived promptly and was of excellent quality. Unfortunately the style was "too young" for my wife so we decided to return them and think again. I contacted Jacqueline Shaw who without hesitation understood the situation and provided a return address followed up by a speedy full refund. Outstanding. I recommend the quality customer service."

Harriet E.

Suffolk, United Kingdom

For Monaco pearl bracelet

"Hi Lynn,

The eagle has landed – so to speak!!! Charlie has got the bracelet and has just sent me a pic – it is even more beautiful than it looks on the website.

Thank you so so much for all of your help.

With very best wishes.

Harriet"

Joanna M.

Essex, United Kingdom

For Angelina princess pearl necklace

"Just a quick email to a BIG thank you to your excellent service! The splendid necklace arrived at my door at 10am on a Saturday, just as you said it would! I have been very, extremely impressed with not only the quality of your pearls, but with your customer care and will definitely recommend your Company to all my friends! THANK YOU!"

Aziza K.

Paris, France

For Paris 1920 pearl necklace

"Just received the set and it just WAAAAAAAAAAAW, I REALLY LOVE IT. Actually it's better than the one I saw in the US web site more simple, really elegant. It just awesome, amazing, gorgeous. I really love it. Thanks a lot for your time, for your help for the earrings and for the card. Thanks a lot guys for everything."

Remi C.

Mulhouse, France

For Marlene Dietrich pearl pendant

"Formidable ! pour la deuxième fois, j'ai été agréablement surpris du service. Rapide et sûre, Jacqueline Shaw m'a aidé à trouver un cadeau pour ma femme. Dans les 3 jours le colis était dans ma boîte aux lettres. Produits de très bonnes factures et bien présentés dans des boîtes dignes d'une grande bijouterie, et tout ça des prix très très attractifs. merci encore !!

(Amazing! For the second time, I was pleasantly surprised by the service. Fast and secure, Jacqueline Shaw helped me to find a gift for my wife. The necklace was in my letter box within 3 days. The product is of excellent quality and well-presented in an elegant box, an item sold by a well-established jewellery shop...and all those at very, very attractive prices. Thanks again!!)"

Peter I.

Conwy, UK

"I can assure you that I have been entirely satisfied throughout with our dealings. All aspects of the transaction were first rate and you can place me in the 'positive' column."

Catherine G.

Cardiff, UK

For Lucy Neige pearl earrings

"I was very happy with my earrings, they are beautiful. I though the delivery was very quick and the presentation lovely. Would definitely buy from you again."

David P.

London, UK

"...I duly receive the pearls the following day and they are lovely. The girlfriend really really likes them so couldn't ask for much more."

Elena E.

Karlshule, Germany

For Katherine Hepburn pearl necklace

"Ich habe vor einer Woche eine Halskette (Hélène) und die Ohrringe (Dolly Neige) bei Jacqueline Shaw bestellt. Wollte mich fuer den netten Kontakt und die schnelle Lieferung bedanken. Super Qualitaet, lohnt sich auf jeden Fall fuer den Preis! Vielen Dank!

Grusse aus Deutschland

(I ordered the necklace (Hélène) and the earrings (Dolly Neige) at Jacqueline Shaw one week ago and wanted to thank you for the nice communication as well as the fast delivery to Germany! Love the pearls, the quality is great, it's really worth its price! Thanks so much!

Greetings from Germany)"

Eileen S.

Newcastle, UK

"The necklace is classy and elegant! My fiance bought it for me for our wedding. Love it! Also the accompanying gift card with the heart shape on it is really sweet. Great company to deal with also. Recommend them to anyone searching for fabulous pearls without the hefty price!"

Tina S.

Wolverhampton, UK

"I have now recieved the order and am really impressed with the quality of the items as well as the lovely packaging. I will definately be buying from you again."

Sarah B.

London, UK

"Would just like to say thank you very much. You have been very helpful and informative about my order."

Mohit C.

London, UK

"My wife is very happy with the ear studs! I'm now in her good books!"

Janne J.

Hamburg, Germany

"I love my Jacqueline Shaw pearls. I wear them nearly everyday. In the office or for an elegant night out - they go well with everything!"